What is Tedy?
Tedy is a compensation platform. Employers use it to manage benefits, payroll, rewards, stipends, expenses, RRSP matching and earned wage access in one place.
Is Tedy insurance?
No. Tedy is a software platform, not an insurer. Health and wellness benefits run through employer-funded spending accounts. Life, disability, travel or drug coverage can be added through our insurance partners.
Do I have to use every dimension?
No. Most companies start with benefits and add others when they need them.
Do you support US employees?
Yes. Tedy is fully automated in Canada and the United States. In other countries, Tedy manages programs and exports amounts to your local payroll.
How long does setup take?
About 30 minutes on your side. Send us your headcount, start date and contacts, and we configure your programs, create an employee guide and send invitations on your chosen date.
Does Tedy work with my HRIS or payroll?
Yes. Employee data can be added manually, by spreadsheet, by API or through an HRIS integration.
How much does Tedy cost?
See our pricing page, or book a demo to confirm pricing for your team.
What do I actually pay?
A platform fee per employee, plus the money you move through Tedy: benefit claims, stipends, RRSP contributions, bonuses or any other payment to employees. No insurance premiums and no commissions.
Can employees share the cost?
Yes. You can share the platform fee with employees.
When do I pay what I allocate?
You pay as claims are approved, not when you allocate. You can opt out anytime with no penalty and no contract on most plans.
Are taxes charged on Tedy’s fees?
GST/QST applies to the platform fee.
What’s included?
A health spending account, a wellness account, virtual care, mental health support and an EAP, with optional pooled or individual insurance such as life, critical illness and travel.
Is there a minimum amount to allocate?
No. You set the amount and define the rules and policies.
How many categories can I choose?
Our wellness account is the most flexible in Canada, with 25 categories and an unlimited number of custom ones.
How often can I schedule allocations?
We offer several options based on your needs.
Do unused amounts carry over?
Unused health spending amounts can carry forward up to 12 months, per CRA rules. For other dimensions, you set the rules.
Can I offer a health spending account in Quebec?
Not as a tax-free HSA at this time. Quebec employees can use the wellness account. Employees in other provinces can have a tax-free HSA, including in mixed-location teams.
Can I run payroll with Tedy?
Yes. You can pay salary through Tedy alongside benefits and other compensation.
Can I reward and recognize employees?
Yes. You can send recognition, bonuses and one-time rewards.
What are stipends?
Fixed amounts for a specific purpose, like work from home, professional development or uniforms. You set the amount, frequency and eligibility.
Can employees submit work expenses?
Yes. Employees upload a receipt, and Tedy reads it and prefills the claim.
Can I match employee RRSP contributions?
Yes. You set the match, and Tedy handles contributions.
What is earned wage access?
Employees can access pay they’ve already earned before payday.
What reporting do I get?
Spending, usage and participation across all dimensions, by employee group. You also get anonymous wellness insights showing how your team is doing and where you can improve.
How are claims approved?
Employees upload a receipt in the app. Tedy checks the category, amount, date and eligibility automatically. Unclear claims are reviewed by a person.
How fast are employees reimbursed?
Standard reimbursement takes 3–4 business days. Employees can choose instant reimbursement for a small fee.
Can I see what employees claim?
No. You see spending totals and anonymous reports, not the details of individual claims.
Is employee data secure?
Yes. Tedy is SOC 2 certified.
What happens when someone leaves?
You deactivate the employee in Tedy. They have a grace period, defined by you, to submit claims for expenses incurred before their departure date.
Do I lose money if an employee leaves early?
No. You can release allocations gradually, for example every month or every two months, instead of giving the full annual amount up front.
Do I have to include all employees?
No. You can create employee groups with different budgets and eligibility rules.
Are claims taxable for employees?
It depends on the program. In Canada, health spending claims are tax-free for employees outside Quebec. Rewards and gifts can be tax-free when they meet specific CRA criteria, which Tedy follows. Stipends like learning and development or work from home can also be tax-free under CRA criteria. Wellness account amounts are a taxable benefit.
Only the amount actually reimbursed is taxable, not the unused allocation. Tedy generates taxable benefit reports for payroll automatically. For US employees, programs follow IRS rules.
